Modified and Effective: January 17, 2026
Kibuks LLC (the "Company"), is committed to respecting and protecting the privacy of our customers, partners, event attendees, and website visitors. Specifically, we do not sell, rent, or trade email lists with other companies for marketing purposes. In this Privacy Statement we describe the Company's privacy practices in relation to the use of the Company's Website (as defined below) and the related applications, services, products, and programs offered by the Company (collectively, "Services"), as well as individuals' choices regarding use, access, and correction of personal information.
This Privacy Statement covers the information practices, including how the Company collects, uses, shares, and secures the personal information you provide to its website (formals.io).
Personal information means any information that may be used to identify you, such as your name, title, phone number, email address, or mailing address.
In general, you can browse our website without giving us any personal information. We use web analytics software to analyze traffic to this website in order to understand our customers' and visitors' needs and to continually improve our site for them. This software collects only anonymous, aggregate statistics.
As part of the registration process, we may ask you for additional personal information, such as name, company name, address, phone number, and email address ("Required Information"). We use that information for several general purposes: to tell you about products and services if you so request, to fulfill your request, to contact you if we need to obtain or provide additional information; to verify the accuracy of our records, to contact you regarding customer satisfaction surveys.
When purchasing Services or registering for an event, the Company may also require you to provide your billing information, such as billing name and address, credit card number ("Billing Information"). Some activities require additional personal information. For example, to fulfill online orders for products, we require you to enter credit card information. Required Information, Optional Information, Billing Information, and any other information you submit to the Company through the Services or information provided to you by the Company through your use of the Services (e.g., subscription details) are referred to collectively as "Data."
As you navigate the Website, the Company may also collect information through the use of commonly-used information- gathering tools, such as cookies and Web beacons. Website Navigational Information as defined in Section 7 below, includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol ("IP") address, and the actions you take on web pages viewed and the links clicked. For additional information about the collection of Website Navigational Information and others, please see Section 7 below.
The Company uses Data about the Company's customers to perform the Services requested and fulfill its obligations under applicable terms of use/service and for the use of its Website; where you have not entered into a contract with the Company, we base the processing of your Data on our legitimate interest to operate and administer our Website and to provide you with the content you access and request. For example, to download content from our Websites or if you fill out one of our web forms, the Company will use the information provided to contact you about your interest in the Services.
If you have registered for an account with us, we process your Data by managing your user account for the purpose of performing our contract with you according to applicable terms of service.
We process your Data to analyze trends and to track your usage of and interactions with our Website and Services to the extent it is necessary for our legitimate interest in developing and improving our Website and Services and providing our users with more relevant content and service offerings, or where we seek your valid consent.
The Company processes your Data by tracking use of its Website and Services, creating aggregated, non-personal data, verifying accounts and activity, investigating suspicious activity, and enforcing our terms and policies, to the extent this is necessary for our legitimate interest in promoting the safety and security of the services, systems, and applications, and in protecting our rights and the rights of others.
If you fill out one of our web forms or request user support, or if you contact us by other means including via a phone call, we process your Data to perform our obligations under the contract we have with you and to the extent it is necessary for our legitimate interest in fulfilling your requests and communicating with you via emails and in-app messages, including to notify you when events have been completed, to remind you of subscription expirations, and to send you technical notes, updates and new versions, security alerts, and administrative messages.
We process your Data to conduct marketing research, advertise to you, provide personalized information about us on and off our websites, and to provide other personalized content based upon your activities and interests to the extent it is necessary for our legitimate interest in advertising our websites or, where necessary, to the extent you have provided your prior consent, which can be withdrawn at any time without having to provide any specific reason for such objection.
We will process your Data to send you marketing information, product recommendations, and other non-transactional communications (e.g., marketing newsletters, telemarketing calls, SMS, or push notifications) about us and our affiliates and partners, including information about our products, promotions, or events as necessary for our legitimate interest in conducting direct marketing or to the extent you have provided your prior consent, which can be withdrawn at any time without having to provide any specific reason for such objection.
We process your Data when cooperating with public and government authorities, courts, or regulators in accordance with our legal obligations under applicable laws to the extent this requires the processing or disclosure of Data to protect our rights or is necessary for our legitimate interest in protecting against misuse or abuse of our websites, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders, or legal processes, or to respond to lawful requests.
From time to time, the Company may partner with other companies to jointly offer products, services, or programs (such as webinars or downloadable content) such as our channel partners to fulfill product trials and information requests, and provide customers and prospective customers with information about the Company and its products. To do this, we may pass your information to them for that purpose only, and they are prohibited from using that information for any other purpose. The Company does not share Data about the Company attendees with business partners unless: (1) you specifically opt in to such sharing via an event registration form; or (2) you attend a Company event and allow the Company or any of its business partners to scan your attendee badge. If you do not wish for your information to be shared in this manner, you may choose not to opt in via event registration forms and elect not to have your badge scanned at Company events. If you choose to share your information with business partners in the manners described above, your information will be subject to the business partners' respective privacy statements. The Company sometimes hires vendor companies to provide limited services on our behalf, including packaging, mailing and delivering items, sending postal mail, providing technical support, and processing event registrations. We provide those companies only the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
Section 7 of this Privacy Statement, Website Navigational Information, specifically addresses the information we or third parties collect through cookies and web beacons, and how you can control cookies through your Web browser. We may also disclose your personal information to any third party with your prior consent. You, your administrator, or other Service users may choose to add new functionality to integrate the behavior of the Services by connecting third party apps with the Services. Doing so may give third-party apps access to your account and information about you such as your name and email address, and any content you choose to use in connection with those apps. Third party app policies and procedures are not controlled by us, and this Privacy Statement does not cover how third-party apps use your information. We encourage you to review the privacy policies of third parties before connecting to or using their applications or services to learn more about their privacy and information handling practices.
The Company may share Data about the Company website visitors, customers, and event attendees with the Company's contracted service providers so that these service providers can provide services on our behalf. These service providers are authorized to use your personal information only as necessary to provide the requested services to us. Without limiting the foregoing, the Company may also share Data about the Company website visitors, customers, and event attendees with the Company's service providers to ensure the quality of information provided, and with third-party social networking and media websites, such as Facebook, for marketing and advertising on those websites. Unless described in this Privacy Statement, the Company does not share, sell, rent, or trade any information with third parties for their promotional purposes.
The Company uses a third-party service provider (Paddle.com) to manage payment processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of payment processing on the Company's behalf.
The Company may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary in connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock, or otherwise) of all or a portion of a business of the Company and/or its subsidiaries or to (1) conform to legal requirements or comply with legal process served on the Company or this website; (2) protect and defend the rights or property of the Company and this website; (3) enforce its agreements with you; or (4) act in urgent circumstances to protect personal safety or the public. In individual instances, the Company may also share with professional advisers acting as processors or joint controllers including lawyers, bankers, auditors, and insurers based in countries in which we operate who provide consultancy, banking, legal, insurance, and accounting services, and to the extent we are legally obliged to share or have a legitimate interest in sharing your Data.
The Company Website does not offer information intended to attract children. The Company does not knowingly solicit personal information from children under the age of 16.
The Company takes precautions including organizational, technical, and physical measures to help safeguard against the accidental or unlawful destruction, loss, alteration, and unauthorized disclosure of, or access to, the Data we process or use. For example, when you submit any form requiring registration, we use a secure server. The secure server software (SSL) helps protect your information as it travels over the Internet by encrypting that information before it is sent to us. Please note that while we have implemented industry-standard security mechanisms and procedures to protect data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, no method of storage or transmission is 100% secure. You are solely responsible for protecting your password, limiting access to your devices, and signing out of websites after your sessions.
The Company uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company's Website ("Website Navigational Information"). As described more fully below, we and our partners use these cookies or similar technologies to analyze trends, administer Website and Services, track users' movements around our Website and Services, serve targeted advertisements, and gather demographic information about our user base as a whole. This section describes the types of Website Navigational Information used on the Company's Websites and Services, and how this information may be used.
We gather certain information automatically to analyze trends in the aggregate and administer the Company's Website and Services. This information may include your Internet Protocol (IP) address (or the proxy server you use to access the World Wide Web), device and application identification numbers, your location, your browser type, your Internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, and date/time stamps associated with your usage. Due to Internet communications standards, when you visit or use the Company's Website and Services, we automatically receive the URL of the website from which you came and the website to which you go when you leave our Website. This information is used to analyze overall trends, to help us improve our Websites and Services, to track and aggregate non-personal information, and to provide the Websites and Services. For example, the Company uses IP addresses to monitor the regions from which customers and website visitors navigate the Company's Websites. The Company also collects IP addresses from customers when they log into the Services as part of the Company's security features.
The Company uses cookies to make interactions with the Company's Website easy and meaningful. When you visit one of the Company's Websites, the Company's servers send a cookie to your computer or device. Standing alone, cookies do not personally identify you; they merely recognize your Web browser. Unless you choose to identify yourself to the Company, either by responding to a promotional offer, opening an account, or filling out a Web form (such as a "Request a Demo" or a "Contact Us" Web form) or have previously identified yourself to the Company, you remain anonymous to the Company. The Company uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer or device when you close your browser software or turn off your computer. Persistent cookies remain on your computer or device after you close your browser or turn off your computer. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on the Company's Website or Services. The following sets out how the Company uses different categories of cookies.
Required cookies enable you to navigate the Company's Website and use its features, such as accessing secure areas of the Websites and using the Company Services. If you have chosen to identify yourself to the Company, the Company may place on your browser cookies containing an encrypted, unique identifier. These cookies allow the Company to uniquely identify you when you are logged into the Company's Website and Services and to process your online transactions and requests. Therefore, there is no option to opt out of these cookies because they are essential to operate the Websites.
Functionality cookies allow the Company's Websites and Services to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. Functional cookies may also be used to improve how the Company's Websites and Services function and perform, to enhance and customize your interactions with the Company, and to help us provide you with more relevant messages, including marketing communications. These cookies collect information about how website visitors use our Websites and Services, including which pages visitors go to most often and if they receive error messages from certain pages. The Company may use its own technology (under the Company brand name or an affiliated brand name) or third parties to track and analyze usage and volume statistical information from website visitors, attendees, and customers, to provide enhanced interactions and more relevant communications, and to track the performance of the Company's advertisements. In particular, we use Google Analytics ("Google Analytics"), a web analytics service provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies to help us analyze how our websites are used, including the number of visitors, the websites from which visitors have navigated to our websites, and the pages on our websites to which visitors navigate. This information is used by us to improve the Company's Websites. To opt out from data collection by Google Analytics, you can download and install a browser add-on, which is available at https://tools.google.com/dlpage/gaoptout?hl=en. To learn how to control cookies via your individual browser settings, visit https://www.aboutcookies.org. Note that opting out of functional cookies may impact the functionality of our Websites and degrade your user experience.
Currently, various browsers — including Internet Explorer, Firefox, and Safari — offer a "do not track" or "DNT" option that relies on a technology known as a DNT header, which sends a signal to Websites visited by the user about the user's browser DNT preference setting. The Company does not currently commit to responding to browsers' DNT signals with respect to the Company's Website, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies, or regulators, including no consistent standard of interpreting user intent. The Company takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.
As it is true of most websites, we gather certain information automatically in connection with the use of the Website by individual users. This information may include IP address, device and application identification numbers, browser type, location, the pages and files viewed, operating system and system configuration information, and date/time stamps associated with your usage. This information is used to analyze overall trends, to help us provide and improve our Website, and to guarantee their security and continued proper functioning. In addition, we gather certain information automatically as part of your use of certain formals.io products and services. This information may include IP address (or proxy server), device and application identification numbers, location, browser type, internet service provider, the pages and files viewed, searches and other actions you take, operating system and system configuration information, and date/time stamps associated with your usage. This information is used to maintain the security of the Services, to provide necessary functionality, as well as to improve performance of the Services, to assess and improve customer and user experience of the Services, to review compliance with applicable usage terms, to identify future opportunities for development of the Services, to assess capacity requirements, to identify customer opportunities, and for the security of the Company generally (in addition to the security of our products and Services). Some of the device and usage data collected within the Services, whether alone or in conjunction with other data, could be personally identifying to you. Please note that this usage data is primarily used for the purposes of identifying the uniqueness of each user logging on (as opposed to specific individuals), apart from where it is strictly required to identify an individual for security purposes or as required as part of our provision of the Services to our customers (where we act as a processor).
Our Website contains links to information on other websites. We do not have any control over these other websites, and therefore we cannot be responsible for the protection and privacy of any information that you provide while visiting those websites. Those websites are not governed by this Privacy Policy, and if you have questions about how a website uses your information, consult that website's privacy statement. Portions of this website may also make chat rooms, forums, message boards, and/or news groups available to visitors. Please remember that any information that is disclosed in these areas becomes public information and exercise caution when deciding to disclose any personal information.
To exercise your rights, please contact us by using the information in the "Contacting Us" section 13 below. We try to respond to all legitimate requests within one month and will contact you if we need additional information from you in order to honor your request. Occasionally it may take us longer than a month, taking into account the complexity and number of requests we receive. If you are an employee of the Company customer, we recommend you contact your company's system administrator for assistance in correcting or updating your information. Some registered users may update their user settings, profiles, organization settings, and event registrations by logging into their accounts and editing their settings or profiles.
The Company retains your personal information to the extent necessary to reasonably serve customer relations, to meet our compliance and legal obligations, to enhance security and fraud prevention, and for audit purposes. For example, we may retain your information during the time in which you have an account to use our Website or Services and for a reasonable period of time afterward. We may also retain your information during the period of time needed for the Company to pursue our business interest, conduct audits, comply with our legal obligations, resolve disputes, and enforce our agreements. We determine the appropriate retention period for the Data on the basis of the amount, nature, and sensitivity of your Data processed, the potential risk of harm from unauthorized use or disclosure of your Data and whether we can achieve the purposes of the processing through other means, as well as on the basis of applicable legal requirements (such as applicable statutes of limitation).
You may manage your receipt of marketing and non-transactional communications by clicking on the "unsubscribe" link located on the bottom of the Company's marketing emails. Additionally, you may unsubscribe by contacting us at any time at [email protected]. Please note that opting out of marketing communications does not opt you out of receiving important business communications related to your current relationship with us, such as communications about your subscriptions or event registrations, service announcements, or security information.
The Company reserves the right to change this Privacy Statement from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. If we do, we will update the "effective date" at the top of this Privacy Statement. If we make a material update, we may provide you with notice prior to the update taking effect, such as by posting a conspicuous notice on our website or by contacting you using the email address you provided.
We encourage you to periodically review this Privacy Statement to stay informed about our collection, processing, and sharing of your personal information.
Questions about this Privacy Statement or the information practices of the Company's Websites and Services should be directed to our privacy team by emailing us at [email protected] or by mailing us at:
Kibuks LLC
Losinjska 10B / 2. Floor
11050 Belgrade, Zvezdara
Serbia